WE ARE HIRING
Account & Admin Assistant
Build Your Career With Us
SL Software Solutions Sdn Bhd is a trusted provider of accounting and business software solutions, with offices in Ipoh and Taiping. We are expanding our support team and looking for someone responsible, proactive, and customer-focused to grow with us.
Could This Be Your Next Career Step?
A role for people who value accuracy, structure, and proper follow-up
This role is suitable for candidates who enjoy handling accounts, documentation, follow-ups, monthly reporting, HR matters, and administrative coordination.
You will play an important role in ensuring company records are accurate, deadlines are met, and internal operations run smoothly.
About The Role
Support the company’s internal operations from multiple angles
As an Account & Admin Assistant, you will be involved in contract management, monthly accounting tasks, HR administration, purchasing, and coordination with external parties such as accountants, auditors, and company secretaries.
This position requires someone who is careful with details, able to follow deadlines, and comfortable communicating with customers, colleagues, management, and external parties.
What Will You Do
The role is built around 6 key areas
Your impact spans across contract management, monthly accounting, admin support, HR administration, external coordination, and internal teamwork.
Contract Management
Assist with contract quotations, customer follow-ups, invoices, receipts, rebate vouchers, and support list updates.
Monthly Accounting
Prepare debtor aging, commission calculations, bank reconciliation, payment vouchers, expenses, and monthly account closing.
Admin & Office Support
Support stationery purchases, staff refreshments, cleaning-related expenses, office maintenance purchases, and document filing.
HR Administration
Assist with payslips, statutory submissions, recruitment activities, interview arrangements, staff records, HR letters, and NDAs.
External Coordination
Liaise with company secretary, accountant, and auditor to prepare documents and support compliance-related checking.
Accuracy & Deadlines
Ensure records are accurate, monthly deadlines are followed, and pending matters are updated clearly to management.
Detailed Job Scope
Clear responsibilities, easy to scan
Each section can be expanded or collapsed so applicants can review the role at their own pace.
Contract Management
Assist with customer service contracts, follow-ups, invoices, receipts, and support list updates.
Contract Management
Assist with customer service contracts, follow-ups, invoices, receipts, and support list updates.
- Prepare next month’s contract quotations for Shirley and Mr. Low to review by the 21st of each month.
- Email contract quotations to customers after they have been checked and approved.
- Contact contract customers by the 31st of each month to confirm whether they have received the contract.
- Follow up with customers through email and WhatsApp when contracts have not been received or confirmed.
- Contact new customers who have not confirmed their contract within one week to check renewal interest.
- Generate invoices for customers who confirm that they are interested in signing or renewing contracts.
- Update the support list daily for customers who have paid for contracts.
- Update new customer packages into the support list based on the temporary license start date.
- Send official receipts and rebate vouchers to contract customers by the 8th of the following month.
- Update Shirley every Monday regarding customer calls and follow-up status.
- Seek advice from Shirley or Mr. Low when customer follow-ups require further decision-making.
Monthly Accounting Tasks
Support monthly accounting preparation and ensure records are updated within required deadlines.
Monthly Accounting Tasks
Support monthly accounting preparation and ensure records are updated within required deadlines.
- Prepare debtor aging reports for Shirley or Mr. Low to review by the 7th of each month.
- Communicate with customers regarding debtor aging matters after management approval.
- Update Shirley every Monday regarding customer interactions and follow-up status.
- Prepare individual sales commission and group commission calculations for staff by the 15th of each month.
- Complete bank reconciliation for the previous month by the 15th of each month.
- Close the previous month’s accounts, including Profit & Loss and Balance Sheet, and present them to Shirley for review by the 20th of each month.
- Check bills for petrol, entertainment fees, and staff refreshment expenses.
- Record expenses accurately into Excel files.
- Print the necessary records and key in payment vouchers accordingly.
Administrative & Office Support
Assist in general administrative matters to support smooth company operations.
Administrative & Office Support
Assist in general administrative matters to support smooth company operations.
- Manage the purchase of office stationery.
- Arrange staff refreshment purchases when required.
- Manage cleaning-related expenses and office maintenance-related purchases.
- Maintain proper records of company administrative expenses.
- Ensure supporting documents are properly filed and organized.
HR Administration Responsibilities
Assist with HR administrative work, payroll preparation, recruitment, and employee documentation.
HR Administration Responsibilities
Assist with HR administrative work, payroll preparation, recruitment, and employee documentation.
- Prepare employee payslips and submit them to Shirley for review by the 2nd of each month.
- After verification, prepare payment vouchers for online salary transfers.
- Submit statutory payments and documents, including EPF, EIS, SOCSO, PCB, CP204, and CP500 by the 15th of each month.
- Manage recruitment activities through newspaper advertisements, Facebook, JobStreet, and other suitable platforms.
- Arrange interviews with shortlisted candidates.
- Coordinate second interviews with Shirley or Mr. Low for suitable candidates.
- Regularly review employee working hours, overtime, and allowances.
- Follow up promptly with employees when discrepancies are found.
- Prepare HR letters for employees when required.
- Prepare Non-Disclosure Agreements, NDAs, for all new colleagues.
External Party Coordination
Coordinate with external professional parties to support documentation and compliance matters.
External Party Coordination
Coordinate with external professional parties to support documentation and compliance matters.
- Liaise with the company secretary when required.
- Liaise with the company accountant.
- Prepare documents for accountant review and checking.
- Follow up on documents requested by the accountant.
- After accountant review is completed, submit company document files to the auditor for checking purposes.
- Ensure documents are properly arranged, complete, and ready for review.
What We Are Looking For
The ideal candidate
We are looking for someone with the right attitude, strong responsibility, and willingness to learn. Technical knowledge is helpful, but a positive working attitude and customer-first mindset are even more important.
Responsible
Strong sense of responsibility and ownership.
Organized
Able to arrange documents, records, and follow-up tasks properly.
Detail-Oriented
Careful with numbers, records, and document accuracy.
Good Communicator
Able to communicate with customers, colleagues, and external parties.
Basic Accounting
Has basic accounting knowledge and willingness to learn.
Deadline-Aware
Able to follow deadlines and monthly schedules.
Computer Skills
Basic computer skills, including Microsoft Excel and office software.
Team Support
Willing to follow instructions and support management or colleagues.
The attitude we value
We value people who are accurate, disciplined, and responsible
Accounting and administrative roles are important foundations of company operations. We value team members who complete tasks within deadlines, follow up responsibly, ask questions when clarification is needed, and handle confidential information professionally.
Why Join SL Software Solutions?
Grow together with an experienced and supportive team.
By joining our team, you will gain practical experience in IT support, system maintenance, troubleshooting, and business technology operations.
Hands-on Experience
Support real company systems used by real customers.
Technical Growth
Improve troubleshooting and technical problem-solving skills.
Business Software Knowledge
Learn accounting software, IT operations, and business processes.
Experienced Team
Grow together with a team that supports Malaysian SMEs.
Ready to build your career with us?
Join SL Software Solutions as an IT Support Executive and grow your technical skills through customer support, troubleshooting, system maintenance, software implementation, and business technology operations.